Terms and Conditions

Rules and Regulations Ιn the event of premature departure, the full extent of stay as originally booked and confirmed will be charged. Refunds are at the discretion of management and are dependant on the ability to re-let rooms. It is herewith acknowledged that the guest is responsible for all damages caused. Such damages will be debited to the credit cards of the guest. Please note that all bedrooms and bathrooms are non-smoking areas. Guests are given the key cards upon registration and are kindly asked to lock the rooms and main entrance at all times. Guests are required to handover their keys to the receptionist upon departure. If guests lose or do not return the key cards and the key ring with tags, remote and Apple AirTag they are obligated to pay the penalty of ZAR 2000.00.

General Indemnity I, the guest of this establishment, hereby waive all claims of whatsoever nature, whether being of negligent nature or not, arising against the owners of this establishment, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of this establishment. I hereby am entitled to and waive all rights to claim for and on behalf of my fellow family members, guests or invitees which I might have accompanying me. I am aware that the use of the facilities of this establishment is at own risk. Any claim arising out of harm, injury, death or loss or damage of property, suffered whilst being a guest or visitor of this establishment and whether arising from an act of omission or commission on the part of those hereby, is indemnified or anyone of them.

Accounting Profile The Account remains the responsibility of the guest until full payment is received, notwith-standing the fact that the guest may have incurred the charges on his account in the course and scope of his employment or service to any company, business or person, and as such company, business or person is thus liable for the payment of the account. If I should fail to pay my account in full, the jurisdiction of the Magistrates Court of Wynberg is nominated for the settling of any disputes arising from this contract. I choose my domicillium citandi et executandi at the address reflected under my name on the registration form as completed at my arrival at the Country House. I /We acknowledge the Country House’s Common Law tacit hypothecs over any of my/our assets as brought onto the Country House premises. I declare that the Country House shall have the right to protect the hypothecs at any stage during my stay at the facility should I fail to settle my/our account as per agreement. The Country House shall also have the right to sell these assets at any time after 30 days of my departure. Any residual funds will be forfeited in favor of the Country House.

Damage Profile I/we hereby agree that I/We shall be responsible and liable for any damage caused by myself/ ourselves or any of my/our guests at the facility during my/our stay at the Country House. All costs of repairs will be for my account and management will be paid/refunded for the repairs done in this context.

Risk Profile and Code of Conduct In order to respect the privacy of all guests, unless expressly permitted in writing, guests are not allowed to bring any other persons onto the Country House’s property. If guests exceed the number of checked-in guests overnight, an additional room rate of the same room category will be charged. Guests make use of the facilities of 14 ON KLEIN CONSTANTIA entirely at their own risk. It is agreed that all signs, notices and warnings will be adhered to. I also acknowledge that the code of conduct or house rules will become an integral part of my behavior and form part of this contract. Although the owners, proprietors, agents and/or employees have made all possible effort to ensure my/our safety, I hereby waive and abandon any claims of whatever nature including, but not limited to injury, death, loss of limb or whatever nature whether arising from fire, armed robbery or any other cause and by whomsoever caused, or arising from the negligence (or wrongful act) of any person on the Country House premises, against the owner, proprietor, employees or agents. I hereby agree that it is a condition of my/our occupation of the Country House premises that the owner, proprietor, agent or employees shall not be responsible for the loss or damage of any property brought onto the premises, whether arising from fire, theft or any other cause or by whomsoever caused, or arising from the negligence and/or wrongful act of any person on the premises, and this is deemed to be contracted with the owner on this basis.

Smoking Policy This policy applies to all guests of 14 ON KLEIN CONSTANTIA. The purpose of this policy is to establish clear guidelines for smoking guests in 14 ON KLEIN CONSTANTIA guest rooms and public areas.
Principles: As the majority of our guests favor a non-smoking Country House environment and to contribute to the health and well-being of our guests and employees, 14 ON KLEIN CONSTANTIA is committed to offering a smoke free environment in all of our guest rooms. Αlthough smoking is not permitted within the guest rooms and public areas of our Country House buildings, 14 ON KLEIN CONSTANTIA permits guests who smoke to do so outside the Country House but away from opening windows and doors. Guests are responsible for any damages or extra cleaning costs due to smoking in areas where smoking is not allowed. Other guests must not be impacted negatively by guests that smoke. Smoking in Non-designated smoking areas a non-refundable deep-cleaning fee of R5,000.00 may be charged if our professional housekeepers trained to observe signs of smoking in the Country House determine that guests were smoking in areas where smoking is not allowed. Additional costs may be charged if a room must be taken out of service overnight in order to ensure proper cleaning. We appreciate guest cooperation in ensuring that our guests and employees are not subject to second hand smoke.

Miscellaneous 
The property also comprises of a natural pond which contains some frogs. Depending on the season, there may be some noise. Should there not be parking bays available there is ample parking on the street outside the Country House.